Privacy Policy

Last updated: October 4, 2026

Players Club 10 Inc., doing business as Blue Collar Cindy ("Blue Collar Cindy," "we"), provides an AI phone receptionist service for home-service businesses. This policy explains what we collect and how we use it.

1. What we collect

• From website visitors and prospects: the name, business name, phone number and email you give us through our forms.
• From our clients: business details, calendar access and contact information needed to set up and run the service.
• From callers to our clients: when you call a business that uses our service, we collect what you share on the call (such as your name, phone number, address and the reason for your call), plus a recording and transcript of the call.

2. How we use it

• To answer and route calls, book appointments, and send call summaries to the business you called
• To contact prospects who asked us to, including the free call test
• To run, fix and improve the service
• To meet legal obligations

We do not sell personal information.

3. Call recording

Calls answered by our service may be recorded. Every call begins with a notice saying so. Recordings and transcripts are shared only with the business you called and the service providers that help us run the service.

4. Text messages (SMS)

If you give us your phone number and agree to receive texts, we may text you about your call test, your account or your appointment. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.

5. Who we share information with

• The business you called (for callers)
• Service providers that run our phone, AI, texting, email and payment systems, only as needed to provide the service
• Authorities, if the law requires it

6. How long we keep it

We keep call recordings and transcripts while our client's account is active, and delete them within 30 days of a client's request after they cancel. Prospect information is kept until you ask us to delete it.

7. Your rights (including California residents)

You can ask us what personal information we have about you, ask us to correct or delete it, and opt out of texts or emails. Email hello@bluecollarcindy.com and we'll respond within 45 days. We won't treat you differently for making a request.

8. Security

We use reasonable safeguards, including encryption from our service providers, to protect information. No system is perfectly secure.

9. Changes

We'll post any changes on this page and update the date at the top.

10. Contact

Players Club 10 Inc., doing business as Blue Collar Cindy · Southern California · hello@bluecollarcindy.com